At Mercato, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tomercato.com and make purchases from our store.

1. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or create an account.

Order Information: Details about the products you purchase, transaction history, and preferences.

Communication Data: Information you provide when you contact us for customer support or subscribe to our newsletter.

Automatically Collected Information: We automatically collect certain information when you visit our site, including IP address, browser type, device information, pages visited, and time spent on our site through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, products, and services
• Provide customer support and respond to your inquiries
• Send you marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who help us operate our business, including payment processors, shipping companies, and email service providers.

Legal Requirements: When required by law or to protect our rights, property, or safety.

Business Transfers: In connection with a merger, sale, or acquisition of our business.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Pakistan. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Mercato
Email: farhanmercato@gmail.com
Phone: +923297265806