Privacy Policy

Effective Date: September 25, 2025

Welcome to Mercato. At Mercato, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website, tomercato.com.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

· Full name

· Email address

· Phone number

· Shipping and billing address

· Payment details (processed securely through third-party payment providers)

Order Information

· Products purchased

· Order history

· Delivery preferences

Technical Information

· IP address

· Browser type

· Device information

· Pages viewed

· Website interaction data

· Cookies and analytics data

2. How We Use Your Information

We use your information to:

· Process and fulfill orders

· Deliver products and services

· Provide customer support

· Send order confirmations and shipping updates

· Improve our website and customer experience

· Detect and prevent fraud

· Comply with legal obligations

· Send promotional offers and marketing communications (where permitted)

3. Sharing of Information

We do not sell or rent your personal information.

We may share your information with trusted third parties that help us operate our business, including:

· Payment processors

· Courier and logistics partners

· Website hosting providers

· Marketing and analytics service providers

· Legal authorities when required by law

All third-party providers are expected to maintain appropriate security measures to protect your information.

4. Cookies & Tracking Technologies

Mercato uses cookies and similar technologies to:

· Remember your preferences

· Improve website functionality

· Analyze website traffic

· Measure advertising performance

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system is completely secure.

6. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may send updates regarding:

· New product launches

· Special promotions

· Discounts and offers

· Company news

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Your Rights

You have the right to:

· Access your personal information

· Request correction of inaccurate data

· Request deletion of your personal information

· Withdraw consent for marketing communications

· Request information regarding how your data is processed

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to:

· Fulfill orders

· Provide customer service

· Meet legal and accounting requirements

· Resolve disputes and enforce agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Mercato does not knowingly collect personal information from individuals under the age of 18.

If we become aware that a minor has provided personal information, we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Mercato
Website: tomercato.com
Email: support@tomercato.com
Phone: +92 XXX XXXXXXX

By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.